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Nuggets of Marketing Wisdom from MarketingSherpa’s B2B Summit



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MarketingSherpa has just wrapped up another successful B2B Summit in San Francisco. At the summit, we had a chance to connect with many fellow marketers at the Marketo booth, plus listen in on the great content being presented in the lecture hall.

Here are the Summit’s main takeaways as we saw them. They cover the areas of social media, email nurturing, and conversion optimization.

Social Media

  • Don’t be afraid to let your audience have control, but do measure what is being said about your brand.
  • Keep your message simple, and keep it relevant.
  • Don’t let perfection get in the way of progress. Visibility wins over invisibility.
  • Know the influencers in your industry and make sure they know you.
  • The blog is replacing the website as the center of your social media strategy.
  • A good social media strategy is one that will outlive changes in technology.

Email Marketing and Nurturing

  • Don’t make your B2B emails too image heavy. Text and information are key.
  • In drip nurturing campaigns, remember to segment your audience first and tailor the content to them.
  • Social media sharing helps build email subscriber lists.
  • The word “Lead” is misleading. Think of them as future customers. Design your lead nurturing campaigns accordingly.
  • When building multiple nurturing tracks, use logic features in your campaign software to ensure your subscribers don’t get overwhelmed by multiple emails at once.
  • “Emotional unsubscribes” can be hurting you just as much as regular unsubscribes. Monitor for inactivity.

Conversion Optimization

  • Landing pages need to answer three questions: Where am I? What can I do here? and Why should I do it?
  • Consider your visitor’s thought process. Guide their thoughts. Make it easy for them.
  • Clarity trumps persuasion. Use quantitative statements when possible. And sentence modifiers, e.g. “complete”, “full”, “small & medium” must be used precisely and consistently.
  • Read your own landing page copy like you read your own inbox emails: skeptically, and as if you want to get rid of them quickly.
  • Consider all of the steps in the conversion process and ensure there is continuity and relevancy throughout.

Did you attend the event? Was there anything that stuck with you which we missed? Add your comments below to share them with our readers.

Demand Generation Success Kit
  • http://www.salesify.com Jennifer Melwani

    Enjoyed reading your ‘nuggets.’

    We also found a lot of wisdom in the “Optimizing the Sales Funnel” session, particularly around lead qualification: 1) In a complex sale, lead score is not a substitute for human touch. Score indicates phone readiness, phone qualifying determine sales ready 2) Don’t be afraid to ask “Do you want to speak to a sales rep?” 3) Nurture the organization not just the individual.

    And, of course, the importance of a Universal Lead Definition (ULD) agreed upon between sales & marketing.

    More of our favorite take aways are here: http://www.salesify.com/blog/bid/52898/Our-14-Favorite-Take-Aways-from-MarketingSherpa-B2BSummit

  • Andrew Spoeth

    Thanks for sharing these, Jennifer.

  • http://www.marketing-automation-software-news.com/?p=382 Marketing Automation Software News » Blog Archive » Nuggets of Marketing Wisdom from MarketingSherpa’s B2B Summit

    [...] Nuggets of Marketing Wisdom from MarketingSherpa’s B2B Summit was posted at Modern B2B Marketing – Marketo Best Practices Blog. | http://blog.marketo.com [...]

  • Anonymous

    Great lists of tips. I’m especially struck by the “back to the basics” theme. Like three questions on a landing page.

    Frankly, companies inability to “stop and reassess” is business for Find New Customers.

    Jeff Ogden, the Fearless Competitor
    Find New Customers
    http://www.findnewcustomers.com

  • http://marketingaccelerator.wordpress.com/2010/10/18/social-media-highlights-from-the-sf-marketingsherpa-summit-2010/ Social Media Highlights from the SF MarketingSherpa Summit 2010 | Social Media for B2B Marketing

    [...] the key social media take-aways as compiled by Andrew Spoeth from Marketo in his blog about the summit: (Full disclosure, Andrew saved me, as I had planned to write my own summary using the great Tweets [...]

  • http://fearlesscompetitor.net/2010/10/20/how-to-become-world-class-in-demand-generation-part-2/ How to become World Class in Demand Generation Part 2 |

    [...] Nuggets of Marketing Wisdom from MarketingSherpa’s B2B Summit [...]

  • http://samuraiwriter.com/blog samuraiwriter

    One big challenge with “the blog is replacing your website…” – keeping the message simple and relevant across multiple blogs.

  • http://www.b2bwebstrategy.com/golden-nuggets-from-sherpa%e2%80%99s-b2b-marketing-summit.htm B2B Web Strategy Blog – eMagine » Golden nuggets from Sherpa’s B2B Marketing Summit

    [...] and who posted their takeaways from sessions primarily focused on lead generation.  They are Andrew Spoeth, Jennifer Melwani and Lawrence Mitchell;  and you’ll want to check out each of their posts for [...]

  • http://www.emagineusa.com/blog/golden-nuggets-from-sherpas-b2b-marketing-summit.htm B2B Web Strategy » Golden nuggets from Sherpa’s B2B Marketing Summit

    [...] and who posted their takeaways from sessions primarily focused on lead generation.  They are Andrew Spoeth, Jennifer Melwani and Lawrence Mitchell;  and you’ll want to check out each of their posts for [...]

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