Marketo Blogs

Is Your B2B Company REALLY Ready for Social Media?



B2B Social Media Social media holds tremendous opportunities for B2B companies looking to drive new business and increase revenue, but only if you first develop a solid foundation and an understanding of what makes the world of social media tick. Even those who have already started should review to see if their efforts are receiving the attention it should be making sure they have the right pieces in place.

Here’s a checklist designed to help you determine if your organization is ready and, if so, how to make your efforts successful.

  1. My company has clear goals for social media. Be as specific as you can (e.g. increase lead conversion rates, increase the number of qualified leads, build awareness measured by online traffic, decrease the time needed to resolve customer service issues, etc.) and keep these objectives in mind for every initiative you execute.
  2. We have the human resources to commit to social media. Before you start a corporate blog or Twitter account, ask yourself if you can allocate the resources needed. Social media is about real-time response and continuously updated information—both of which require commitment and dedication.
  3. We produce enough quality content to sustain social media conversations. Content feeds the social media beast. Audit your existing marketing assets and identify the educational pieces—these perform much better in social media than traditional sales collateral.
  4. We know which social media sites are popular with our prospects and customers. Do your research and focus your energy and investments where your audiences are.
  5. Our company website is prepared for social media attention. Before you set up multiple social media profiles and pages, make sure your own website is in good enough shape to handle the attention (i.e. you’re proud of the way it looks and works). And be sure you have a plan in place to market to the leads generated.
  6. We’re ready to incorporate social media strategies throughout the buying process. Social media is not just for the top of the demand generation funnel. It’s important to monitor and track your prospects and customers throughout the revenue cycle.

The Definitive Guide to B2B Social MediaIs your checklist compete? Now you're ready for full social media participation! Learn how in the new Definitive Guide to B2B Social Media. It's a free, 48 page guide made specifically for B2B marketers so they can get the most out of their social media programs. Check out the B2B Social Media guide now.

Demand Generation Success Kit
  • http://www.toplineleadership.com/ Sales Training

    Great list! I think the most important is point number 2 — We have the human resources to commit to social media. I think businesses underestimate the time it takes to engage in social media.

  • Janna Soltero

    THough there is a lot of focus on content generation in social media, where would you place monitoring of sales trigger events – management changes – within your social media framework? I know a number of companies that started using real time tracking of such events for lead generation purposes with some success, however I am still looking for a robust tool that addresses that need. I know inside view is offering something like that but this miss data, there is also http://www.ctosonthemove.com however they only focus on IT. Let me know your thoughts on this. Best, J

  • http://www.d4bmarketing.com Dave Finkelstein

    Excellent straightforward check list particularly for smaller companies looking to jump in, to make sure they have their best practices covered
    Dave

  • http://jjscoaching.com/ Melanie Rivera

    Great point at number 2. I have encountered clients who began a social media campaign and then simply failed to follow up on anything, but were then surprised that they gained no benefit from it.

  • http://www.datajoe.com Melanie

    These are all great tips for getting started with your social media campaigns! No. 4 can be exceptionally helpful so that you make sure you’re putting the right amount of time and effort into sites where your audience will be.

  • Steven Johnson

    Hey, Great post!
    In this day and age taking advantage of SEO and social network websites as effective marketing tools for your business is essential! Most businesses don’t fully understand the capabilities of these tools to improve traffic and exposure! I was searching for a company to ship one of my vehicles overseas and ran into Auto Shipping Network; I was amazed at how they implemented these tools so well into their company website. Check it out for yourselves at http://www.autoshippingnetwork.com/ .

  • http://www.marketing-automation-software-news.com/?p=265 Marketing Automation Software News » Blog Archive » Is Your B2B Company REALLY Ready for Social Media?

    [...] Is Your B2B Company REALLY Ready for Social Media? was posted at Modern B2B Marketing – Marketo Best Practices Blog. | http://blog.marketo.com Sales 2.0: Sell Faster, Better, and Smarter » [...]

  • http://www.prozenix.com/ Sarita Rawat

    Good post. I am awaiting for your next post.

    sarita

  • http://www.b2bwebstrategy.com/how-to-know-when-your-b2b-is-ready-for-social-media-marketing.htm B2B Web Strategy Blog – eMagine » How to know when your B2B is ready for social media marketing

    [...] it was good to see another recent post along those lines, in which Marketo’s Maria Pergolino explores that vein a bit further, providing [...]

  • http://www.emagineusa.com/blog/how-to-know-when-your-b2b-is-ready-for-social-media-marketing.htm B2B Web Strategy » How to know when your B2B is ready for social media marketing

    [...] it was good to see another recent post along those lines, in which Marketo’s Maria Pergolino explores that vein a bit further, providing [...]

blog comments powered by Disqus